Terms and Conditions
Terms & Conditions
All orders will be dispatched within 2-4 days (Business days) of time of order. For orders that require payment, the goods will not be dispatched until the payment has been received.
If you require an urgent order, please select the urgent button on the order or call +61 3 8774 4582
Deliveries to a 'place of business' is preferred during 9.00am - 5.00pm. Deliveries can be made to a private address.
Call +61 3 8774 4582 or Email:
All returns must include an RA (returns authorization number) which will be issued by GPI on the above number.
If for any reason you are not completely satisfied with any product, please return it to us in original condition within 14 days of receipt and we will replace it or refund your purchase price.
If you are returning an item for exchange (ie. the same style is being changed for a different size or colour), you are required to pay for standard delivery on the outgoing parcel. All other returns/reorders will be charged the standard or priority delivery rate based on your delivery preference.
For any faulty products, please call to receive an RA number and return by Reply Paid
Reply Paid 78
Warehouse 3, 16 Malibu Circuit
Carrum Downs, 3201
Retail Customer Access
Items purchased as a Retail Customer are done so under a Licence Agreement and as such cannot be resold.
* Please note: Prices quoted within this catalogue INCLUDE GST (Australian general services tax)